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Spinfellas Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you visit, register with or use Spinfellas Casino. Please read them carefully before creating an account or playing. By accessing the website or using its services, you acknowledge that you understand and accept these terms, together with any applicable game, promotion, privacy or responsible gambling information.

Spinfellas Casino holds a gaming licence issued by the Government of the Autonomous Island of Anjouan, Union of Comoros (Licence No. ALSI-152312019-FI3), and publishes RNG testing documentation alongside a full privacy and data management policy.

1. General terms and account requirements

These Terms & Conditions apply to the Spinfellas Casino website, related services and any games or features made available through the website. They are intended to provide a clear framework for using the service fairly and safely. Additional rules may apply to particular games, promotions, payment methods or features. Those rules form part of these Terms & Conditions when they are displayed or made available to you.

You must read all relevant information before using a service. If you do not agree with these terms, you should not register an account, deposit funds, participate in games or otherwise use the website. Spinfellas Casino may update these terms from time to time. Changes may be made to reflect legal, regulatory, technical or operational requirements. The current version published on the website applies to future use of the service.

Eligibility

You must meet all legal requirements that apply to online gambling in your location. You must be of the minimum legal gambling age applicable to you and must not use the service where online gambling is prohibited. Spinfellas Casino may restrict access to people in certain locations or may decline registration where it cannot lawfully provide its services.

You are responsible for checking the laws that apply to you before using the website. Accessing the website does not mean that the service is available or lawful in every jurisdiction. You must not use technical methods to hide or misrepresent your location, identity or eligibility.

Account information and security

When registering, you must provide information that is accurate, current and complete. You must update your information if it changes. An account is intended for the individual who created it and must not be sold, transferred, shared or used by another person. You are responsible for keeping your login details confidential and for activity carried out through your account.

You must notify Spinfellas Casino through the available support process if you believe that your account has been accessed without permission, your login details have been compromised or information connected with your account is inaccurate. Spinfellas Casino may ask for information or documents to verify your identity, age, location, payment method or source of funds. Accounts may be restricted while checks are completed.

Prohibited conduct

  • Creating or using an account with false, misleading or stolen information.
  • Using another person's account or allowing another person to use your account.
  • Attempting to bypass location, age, identity or security controls.
  • Using the service for unlawful activity, fraud, money laundering or any other improper purpose.
  • Interfering with the website, games, payment systems or security features.
  • Using software, devices or methods designed to obtain an unfair advantage.
  • Colluding with other players, manipulating outcomes or exploiting an error.
  • Submitting transactions or payment instruments that you are not authorised to use.

2. Games, deposits and withdrawals

Games available through Spinfellas Casino are provided for entertainment and wagering purposes. Game rules, paytables, wagering requirements and other relevant information may be displayed with the applicable game or offer. You should review that information before playing. Where a game or feature operates using random outcomes, results are determined by the relevant game system and cannot be guaranteed or predicted.

You are responsible for checking your stake, selected game, bet details and any confirmation before completing a transaction. Once a wager has been accepted, it may not be possible to cancel or change it. If a technical interruption occurs, the transaction may be reviewed under the applicable game and system rules.

Deposits

Deposits must be made using a payment method that you are authorised to use. You must not deposit funds from a third party unless this is expressly permitted through the applicable process. Payment providers may apply their own terms, fees, verification steps or processing requirements. Spinfellas Casino may delay, reject or reverse a transaction where it is unlawful, unauthorised, suspicious, unsuccessful or inconsistent with these terms.

You should only deposit money that you can afford to lose. Gambling should not be treated as a way to solve financial problems, replace employment income or recover previous losses. You are responsible for checking the balance and transaction history associated with your account and for raising any concern promptly.

Withdrawals and verification

Withdrawal requests may be subject to identity, age, location, payment and account checks. Spinfellas Casino may ask you to provide suitable documents before processing a withdrawal or may apply other lawful verification procedures. Processing can also depend on the payment method, information supplied, security checks and the requirements of relevant service providers.

Funds may not be available for withdrawal until applicable wagering, verification or transaction conditions have been satisfied. Any rules connected with a promotion will be shown with that promotion and should be read before participation. If an account is found to involve fraud, abuse, prohibited conduct or an unlawful transaction, action may be taken in accordance with these terms and applicable law.

Errors and incorrect transactions

If a technical, administrative or human error affects a balance, game, result, wager, payment or account record, Spinfellas Casino may correct the error and take reasonable steps to restore the position that would have applied without the error. If you receive funds or benefits as a result of an error, you must not use or withdraw them and may be required to return them.

3. Responsible gambling, privacy and service use

Responsible gambling

Spinfellas Casino supports informed and responsible participation. Gambling should be an entertainment activity, not a financial strategy. Set personal limits before you play, take regular breaks and never chase losses. You should not gamble when upset, under the influence of alcohol or drugs, or when doing so may affect essential expenses and responsibilities.

Responsible gambling tools and support options may be available through the website or account settings. These may include deposit or wagering controls, session reminders, time-outs, account restrictions or self-exclusion options. The available features, eligibility requirements and duration of restrictions may vary. A request to restrict or close an account should be made through the relevant process, and you should not open another account to avoid a restriction.

If gambling is causing concern for you or someone close to you, consider speaking with a qualified support service or health professional in Australia. Do not continue gambling while seeking help or while a self-exclusion or restriction is active.

Privacy and communications

Personal information is handled in accordance with the Spinfellas Casino Privacy Policy and applicable Australian privacy requirements. Information may be collected and used for account administration, identity and age checks, payment processing, security, fraud prevention, customer support, legal compliance and service improvement. You should read the Privacy Policy to understand how information is managed and what rights may be available.

By maintaining an account, you may receive service communications necessary to operate the account, including security notices, transaction messages, verification requests and important changes. Marketing communications, where used, should include an appropriate way to manage preferences. You must ensure that contact and account information remains accurate.

Website content and availability

The website may be changed, suspended or withdrawn in whole or in part without notice where reasonably necessary. Spinfellas Casino does not promise that the website, games or information will always be available, uninterrupted, current or free from errors. Planned or unplanned maintenance, telecommunications issues, device problems and events outside reasonable control may affect access.

You are responsible for having a suitable device, internet connection, software and security arrangements. You must not copy, reproduce, modify, distribute or commercially exploit website content unless authorised. Links to third-party websites or services may be provided for convenience; those third parties operate under their own terms and privacy practices.