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Betting Rules
These Betting Rules explain how wagers are placed, accepted, settled and reviewed at Spinfellas Casino. They are intended to help players in Australia understand the general conditions that apply when using our betting services. Please read these rules together with our Terms and Conditions, Privacy Policy and Responsible Gambling information before playing.
1. General betting conditions
By opening an account, accessing the website or placing a wager, you confirm that you have read and accepted the applicable rules and terms. These rules apply to bets placed through Spinfellas Casino unless a particular promotion, game, market or product has its own additional conditions. If another rule applies to a specific offering, that rule will be displayed or made available before the wager is placed.
Players are responsible for ensuring that online gambling is lawful for them in their location and for complying with all applicable requirements. You must use your own account, provide accurate information and keep your login details secure. An account must not be shared, sold, transferred or used by another person. Spinfellas Casino may take action where account use, identity information or betting activity appears inconsistent with these rules.
You must meet the applicable minimum age requirement before using the service. We may request information to verify your identity, age, account ownership or source of funds. A wager, withdrawal or account feature may be delayed or restricted while checks are completed. Providing false, incomplete or misleading information may result in an account review and the cancellation of affected activity where permitted.
Account and technical requirements
- Only one personal account should be used unless we have expressly authorised otherwise.
- You must check that your device, internet connection and account balance are suitable before placing a wager.
- You are responsible for reviewing the details of a bet before confirming it.
- You must not use the service for unlawful activity, manipulation, fraud, collusion or any attempt to interfere with the website.
- You must promptly notify us if you believe your account has been accessed without permission.
2. Placing and confirming bets
A bet is normally submitted by selecting the relevant option, entering the intended stake and confirming the transaction. The information shown on the confirmation screen may include the market, selection, odds or price, stake, potential return and any other applicable conditions. You should check these details carefully before confirming the wager.
A bet is not accepted until it has been recorded by the betting system. A message, receipt, reference or entry in your account may indicate that the bet has been received. An attempted wager that is interrupted, rejected, duplicated or not recorded should not be treated as accepted. If you are unsure whether a bet was placed, check your account history before trying again.
Available prices, markets, limits and product features may change before a bet is accepted. The price or terms displayed at the time a wager is recorded will generally apply, subject to the relevant market rules and any obvious error provisions. A bet may be refused, limited or cancelled where required by law, because of a technical issue, or under the applicable account and product conditions.
Before confirming a wager
- Confirm that you are using the correct account.
- Review the event, game, market or selection.
- Check the stake, price, possible return and any displayed restrictions.
- Make sure you understand whether the wager is single, combined, live or subject to special conditions.
- Confirm the bet only when all details are correct.
Unless a specific feature expressly allows a change or cancellation, a confirmed bet cannot normally be edited or withdrawn by the player. Requests to cancel a wager are considered under the applicable product rules and are not guaranteed. You should never place a bet on the assumption that it can later be cancelled.
3. Results, settlement and void bets
Bets are settled using the official result or outcome relevant to the market. The information used may include an official event result, a declared game outcome, a published result or another reliable source identified for that product. A result shown on the website may be provisional until the market is formally settled.
If a result is corrected, withdrawn, delayed or materially affected by an error, the bet may be resettled in accordance with the applicable rules. Where no valid result is available, or where an event or market does not proceed as required, the affected wager may be declared void. A void bet is generally returned or treated in accordance with the relevant market conditions, while other selections in a combined wager may be settled separately.
Different markets can have different settlement requirements. For example, a market may depend on a particular time, score, participant, period, result type or official declaration. The wording shown with the market is important. Players should not rely only on a general understanding of an event, as similar markets may be settled differently.
Common settlement principles
- The applicable market definition takes priority over assumptions about how an outcome should be decided.
- The final result may not be known immediately after an event or game finishes.
- A postponed, abandoned or interrupted event may be treated under the specific rules for that market.
- A bet affected by a clear pricing, display or settlement error may be corrected or cancelled where permitted.
- If part of a combined wager is void, the remaining valid selections may be settled under the relevant conditions.
A clearly incorrect price, result, return or market description may be treated as an obvious error. If an obvious error occurs, Spinfellas Casino may correct the bet, recalculate the settlement or void the affected wager, subject to applicable requirements. We may also review activity where there is evidence of a system fault, misuse or attempted manipulation.
4. Payments, account records and disputes
Your account balance and betting history are the primary records of wagers, adjustments, settlements and returns. You should review these records regularly and keep your own evidence of any issue, including the date, time, market, stake and reference shown. Account displays can sometimes be delayed, particularly during busy periods, technical maintenance or live activity.
A return is credited only after the relevant wager has been settled and any required checks have been completed. Account balances may be adjusted to correct an error, reverse an invalid transaction or apply a proper settlement. Promotional credits, if offered, may be subject to separate terms and may not be treated in the same way as cash funds.
If you believe a bet has been incorrectly accepted, rejected or settled, raise the issue through the available support or complaints process. Include enough information for the wager to be identified, but do not send passwords or other sensitive security details. We may ask for further information before reviewing the matter.
How reviews are handled
- The account record and relevant betting reference are checked.
- The market wording, event information and applicable rules are reviewed.
- Technical logs or transaction records may be considered where relevant.
- The outcome is assessed against the rules that applied when the wager was placed.
- You may be asked for clarification if the available information is incomplete.
Reviews may take time where an official result is pending, a technical issue is being investigated or account verification is required. A complaint should be made as soon as reasonably possible. Nothing in these rules limits any rights or protections that cannot lawfully be excluded.
5. Responsible betting and rule updates
Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play, decide how long you will spend and stop when you reach either limit. Never chase losses, borrow money to gamble or bet when you are upset, tired or under the influence of alcohol or other substances.
- Only wager money you can afford to lose.
- Take regular breaks and keep gambling separate from essential spending.
- Do not let other people use your account or place bets for you.
- Use available limits, breaks or account closure options if gambling is becoming difficult to control.
- Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.
You should read the responsible gambling information available on the website before playing. If you are concerned about your gambling, stop using the service and seek help from an appropriate support organisation or qualified professional in Australia. Friends and family can also be an important source of support.
These Betting Rules may be updated from time to time to reflect changes to the service, products, legal requirements or operational processes. The current version published on the website applies to future activity from the stated effective date. You should check this page regularly and read any specific conditions displayed when placing a wager.