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Responsible Gaming

At Spinfellas Casino, gambling should be an enjoyable leisure activity, not a way to solve financial problems or manage difficult emotions. Responsible gaming means understanding the risks, setting personal limits and making informed choices before, during and after play. If gambling stops feeling fun or begins affecting your finances, relationships, work or wellbeing, it is important to take action and seek support.

Spinfellas Casino holds a gaming licence issued by the Government of the Autonomous Island of Anjouan, Union of Comoros (Licence No. ALSI-152312019-FI3), and publishes RNG testing documentation alongside a full privacy and data management policy.

Gamble for entertainment

Casino games are games of chance. Outcomes are determined by the rules and operation of each game, and previous results do not predict future results. There is no guaranteed strategy for winning, and gambling should never be treated as a reliable source of income. Only gamble with money you can afford to lose after essential expenses and financial commitments have been met.

Before you play, decide how much time and money you are comfortable spending. Consider these amounts entertainment costs rather than an investment. Once your limit has been reached, stop playing, even if you feel you are close to a win or want to recover money already lost. Chasing losses can lead to larger and more difficult losses.

  • Set a budget for gambling and do not use money intended for rent, bills, food, savings or other necessities.
  • Set a time limit and take regular breaks away from the game.
  • Avoid gambling when you are upset, tired, bored, under the influence of alcohol or drugs, or trying to escape personal problems.
  • Do not borrow money, use credit intended for essential needs or sell possessions to fund gambling.
  • Keep gambling separate from financial planning and never rely on winnings to meet regular expenses.
  • Remember that a win does not mean you have found a way to guarantee future results.

Keeping a simple record of deposits, wagers, wins, losses and time spent playing can help you understand your habits. Reviewing this information regularly may make it easier to recognise when gambling is becoming more frequent, more expensive or more important than you intended.

Recognise the warning signs

Problem gambling can develop gradually. A person may continue gambling despite negative consequences, or may spend increasing amounts of time and money trying to achieve the same level of excitement. You do not need to experience every warning sign before taking a break or asking for help.

  • Gambling for longer or spending more than you planned.
  • Trying to win back money after a loss, often described as chasing losses.
  • Feeling restless, irritable or preoccupied when you cannot gamble.
  • Hiding gambling activity, deposits, losses or account information from family or friends.
  • Borrowing money, missing payments or using money set aside for important expenses.
  • Gambling to cope with stress, loneliness, anxiety, low mood or other difficult feelings.
  • Neglecting work, study, family, sleep, health or other interests because of gambling.
  • Arguing with people close to you about gambling or feeling that relationships are being affected.
  • Making repeated promises to stop or cut down but finding it difficult to do so.
  • Feeling guilt, shame, hopelessness or loss of control after gambling.

If any of these signs feel familiar, stop and review your gambling. Taking a break early can prevent a situation from becoming more serious. You can also speak confidentially with a qualified gambling support service, a health professional or someone you trust. Asking for help is a practical step, not a failure.

Tools to help you stay in control

Safer gambling tools are designed to help you manage access and spending. Depending on the options available on your account, you may be able to set or request limits, take a temporary break or close your account. Limits can be useful when selected before gambling begins, because decisions made during play may be influenced by excitement or losses.

  1. Choose a gambling budget based on your available disposable money, not your expected winnings.
  2. Set a deposit, spending or loss limit where the relevant account feature is available.
  3. Choose a session length and use reminders to pause, leave the game or review your activity.
  4. Use a temporary account break if you want time away without making a permanent decision.
  5. Request account closure or self-exclusion if you need stronger protection from gambling access.
  6. Remove saved payment methods where possible and avoid keeping funds readily available for impulsive play.
  7. Tell a trusted person about your decision so they can provide encouragement and accountability.

A limit is not a target. If you reach a limit, do not create another account or look for ways around the restriction. If you believe you may be at risk of gambling harm, self-exclusion or complete account closure may be more appropriate than a short break. Restrictions may take effect according to the relevant account process, so plan ahead and do not continue gambling while waiting for support.

Spinfellas Casino may apply account checks, responsible gaming measures or other restrictions where appropriate. These measures are intended to support safer play and do not guarantee that gambling-related harm will be prevented. You remain responsible for making informed choices and seeking help when needed.

Support for players in Australia

If gambling is affecting you or someone close to you, confidential support is available in Australia. Gambling Help Online provides information, counselling and support resources for people experiencing gambling harm, as well as for family members and friends. You can also contact a local gambling support service, speak with your GP or another qualified health professional, or ask a trusted person to help you take the next step.

Support can help with budgeting, urges to gamble, relationship stress, emotional wellbeing and planning a break from gambling. You do not need to wait until a financial crisis occurs. Early advice can help you understand your options and make a plan that suits your circumstances.

If you feel unsafe

Gambling harm can contribute to intense distress. If you are in immediate danger, feel unable to keep yourself safe or are thinking about self-harm, seek urgent help through emergency services or a crisis support service in your area. If possible, move away from gambling, contact someone you trust and do not remain alone with those feelings.

Protecting young people

Gambling is for adults only. Do not allow children or other unauthorised people to use your account. Keep login details, payment information and devices secure, use available age and access controls, and log out when you finish. If you believe someone else has accessed your account, change your password and contact the relevant account support channel.

Responsible gaming is an ongoing choice. Review your habits regularly, use the tools available to you and take a break whenever gambling no longer feels comfortable or controlled. Spinfellas Casino encourages every player to make informed decisions and seek independent support whenever it is needed.